Privacy Policy · Whenwild

Privacy Policy

Last updated: December 23, 2024

Overview

Whenwild ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Password (securely hashed)
  • Name (for profile identification)
  • Phone number (optional, for account recovery)

Profile Information

  • Pet profiles (name, type, breed)
  • Profile pictures (stored securely on Google Cloud)
  • Device information (for dedicated devices)

How We Use Cookies

We use cookies to enhance your experience on our website:

Essential Cookies

  • Session management
  • Security features
  • Cannot be disabled as they are necessary for the website to function

Payment Processing

  • Stripe payment processing
  • Required for processing payments

How We Use Your Information

  • To provide and maintain our service
  • To process your payments
  • To communicate with you about service updates
  • To improve our service based on how you use it

Data Storage and Security

  • Your data is stored securely in our database
  • Profile images are stored on Google Cloud Storage
  • Payment information is handled securely by Stripe
  • We use industry-standard security measures to protect your data

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent for data processing

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at: [email protected]